How To Grow A Successful Cash Based Physical Therapy Business - Utilising Net Promoter Scores

Dave

Mentorship Coach
Staff member
Staff Member
Joined
Sep 22, 2020
Messages
245
NPS – The Most Important Number To Monitor In A Cash-Based Physical Therapy Private Practice


Every therapist wants the go-to clinic. You want your physiotherapy business to succeed.

You want reviews, referrals, raving fans, and the growth in revenue that you deserve.

But the biggest mistake physiotherapists make is relying on word-of-mouth referrals, Facebook adverts and marketing to create success. It just won’t work.

In this video, I share the one true way to understand your customers and your clinic growth…

The net promoter score or NPS….

It all starts with a simple question… ‘On a scale of 1-10 how likely are you to refer someone to this business’

That score then becomes your metric for understanding if your customers are raving fans or if they wont bother coming back in the future.

If you want to differentiate yourself from other therapists and really set your clinic up for growth, then you HAVE to start using the NPS number.

If you want more help implementing the NPS score in your private practice or you want to know the exact method we use to get consistent results with every patient, send me a private message and I’ll give you all the information you need to set your clinic up for success.

Watch the video and let me know your key takeaways in the comments below.

Speak soon,
Dave
 

Michelle H

Mastery Member
Mentorship Member
Joined
Nov 4, 2020
Messages
9
Is
NPS – The Most Important Number To Monitor In A Cash-Based Physical Therapy Private Practice


Every therapist wants the go-to clinic. You want your physiotherapy business to succeed.

You want reviews, referrals, raving fans, and the growth in revenue that you deserve.

But the biggest mistake physiotherapists make is relying on word-of-mouth referrals, Facebook adverts and marketing to create success. It just won’t work.

In this video, I share the one true way to understand your customers and your clinic growth…

The net promoter score or NPS….

It all starts with a simple question… ‘On a scale of 1-10 how likely are you to refer someone to this business’

That score then becomes your metric for understanding if your customers are raving fans or if they wont bother coming back in the future.

If you want to differentiate yourself from other therapists and really set your clinic up for growth, then you HAVE to start using the NPS number.

If you want more help implementing the NPS score in your private practice or you want to know the exact method we use to get consistent results with every patient, send me a private message and I’ll give you all the information you need to set your clinic up for success.

Watch the video and let me know your key takeaways in the comments below.

Speak soon,
Dave
Is this the scorecard?
 
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